2023-03-13 | NYSE:IBM | Press Launch
  • IBM Cloud Pak for Watson AIOps shall be adopted to assist Telcom Egypt preserve management & governance over their IT operations
  • Telecom Egypt plans to leverage IBM Robotic Course of Automation (RPA) to scale back their reporting time

CAIRO, Egypt, March 13, 2023 /PRNewswire/ — Telecom Egypt (TE), a number one community operator in Egypt introduced that they’re working with IBM (NYSE: IBM) to undertake clever automation applied sciences to implement an umbrella answer for all its operations assist methods (OSS) on cellular, mounted, and core networks.

2023-03-13 | NYSE:IBM | Press Launch

TE will undertake IBM Cloud Pak for Watson AIOps deployed on RedHat OpenShift and implement IBM Robotic Course of Automation (RPA) options. The answer shall be designed to supply TE a holistic view of their whole IT setting, and to assist them innovate rapidly, cut back operational price, reduce the time required to troubleshoot and resolve community associated incidents.

To assist cut back operational and reporting time, IBM RPA, a part of IBM Cloud Pak for Enterprise Automation, will allow TE’s engineers and IT operators to trace the community’s working capability and repair high quality throughout Egypt. Manually, this course of required sending energy indicators throughout central workplaces and cabins to determine the weak factors and areas, which might require at the least 18 hours of compiling and revising information.

Adel Hamed, Managing Director and CEO of Telecom Egypt, stated: “We’re all the time eager on investing in creating and modernizing our networks to make sure that our clients obtain the most effective communication and data expertise providers. We’re blissful to work with IBM as our expertise companion to enhance our networks’ operational effectivity, leverage automation capabilities and cut back the time required to watch and restore incidents, thus enhancing the standard of providers supplied to our clients.”

Marwa Abbas, Normal Supervisor at IBM Egypt stated: “The telecommunications {industry} is witnessing main transformation, and they’re counting on new clever automation and cloud options to assist allow correct, quick and versatile enterprise operations, in addition to improved providers to finish clients. We’re blissful to increase our work with TE by offering our automation options, which is able to assist TE to effectively handle their networks and drive additional digital development.”

IBM’s clever automation software program will present TE with visibility into efficiency information and dependencies throughout their environments. The brand new answer will enable TE to determine, analyze, deal with and resolve complicated IT points in dynamic and sophisticated environments.

About IBM

IBM is a number one supplier of world hybrid cloud and AI, and consulting experience. We assist purchasers in additional than 175 nations capitalize on insights from their information, streamline enterprise processes, cut back prices and acquire the aggressive edge of their industries. Greater than 4,000 authorities and company entities in crucial infrastructure areas equivalent to monetary providers, telecommunications and healthcare depend on IBM’s hybrid cloud platform and Purple Hat OpenShift to impact their digital transformations rapidly, effectively and securely. IBM’s breakthrough improvements in AI, quantum computing, industry-specific cloud options and consulting ship open and versatile choices to our purchasers. All of that is backed by IBM’s legendary dedication to belief, transparency, accountability, inclusivity and repair.

Go to www.ibm.com for extra data.

About Telecom Egypt

Telecom Egypt is thought to be the primary complete telecom operator in Egypt offering all telecom providers to its clients together with mounted and cellular voice and information providers. The main firm has been serving their clients for over 160 years sustaining a management place within the telecom market and the widest community of submarine cables.

Media Contact:

Nadine Hafez

IBM Communications

[email protected]

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